You Go Live on Calabrio ONE. What’s Next?

A STEP-BY-STEP GUIDE FOR GETTING THE MOST OUT OF CALABRIO ONE

Teams often invest significant time and effort into implementing a new contact center system, only to become complacent once it’s live. However, to achieve long-term success, it’s crucial to maintain momentum after the initial deployment.

At Calabrio, going live on Calabrio ONE is just the beginning of the customer’s journey. We provide exceptional support, customer success plans, regular health checks, and access to experts in each product area. Additionally, we offer a strategic post-launch timeline that enables customers to swiftly elevate their Calabrio-powered contact center to a “power user” status. This means fully utilizing the Calabrio ONE platform and embracing its numerous benefits, maximizing their investment.

In this eBook, we detail that post-launch timeline, which breaks down the first 12 months after a Calabrio ONE go-live into five objective-driven checkpoints.