Infographics & Data Sheets | Calabrio

Infographics & Tips Sheets

Dive into the rich functionality and innovative features of Calabrio solutions.

Infographics & Tips Sheets

Dive into the rich functionality and innovative features of Calabrio solutions.

  • Topics

Data Sheet

Monitor Bot Performance In Real Time!

What’s are your bots doing to help you deliver real business impact?

Infographic

The Real-World Impact of Calabrio ONE

Calabrio customers used the unique tools and capabilities of Calabrio ONE to drive measurable improvement in contact center KPIs.

Data Sheet

Workforce Optimization & Engagement Reference Call Guide

Tips for evaluating a WFM/WFO/WEM solution. Gain real-world insights with a reference call. Questions to ask a peer organization.

Data Sheet

Calabrio Analyst & Peer Reviews

Why should your company invest in Calabrio solutions? Find out what differentiates Calabrio ONE and makes us an innovative vendor partner.

Infographic

How 3 Real Contact Centers Used Analytics to Drive Savings

Download the infographic now to discover the benefit of data analytics for cost optimization.

Infographic

Top 5 Soft Skills for CX Success

Download the infographic now to learn which agent soft skills will make or break the customer experience.

Infographic

The Power of Calabrio Analytics + Calabrio Quality Management

Learn how seven companies harnessed the true voice of their customers and turned their insights into tangible business benefits.

Infographic

4 Examples of the Cloud Delivering Real, Long-Term Contact Center ROI

Download the infographic to discover real-life examples of cloud benefits and learn how forward-looking contact centers use our true-cloud solution to drive efficiencies, improve agent performance and more.

Infographic

Beating Burnout in the Contact Center

Contact centers need to give employees the option to work remotely if they want to attract and retain top talent.

Data Sheet Infographic

Self-Scheduling for Calabrio WFM

We face new challenges in the customer support industry, and contact center operations are changing dramatically. Contact center managers face multiple challenges.

Data Sheet

Introducing Data Explorer

Download this datasheet to learn how to visualize your data in actionable and meaningful ways.

Data Sheet

Level up: Making your reporting work for you

Download this tip sheet for steps on evolving your reporting process to true business intelligence.

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