As competition for revenue, patients and future growth intensifies, it is critical for hospitals to focus on creating an outstanding patient experience. Several studies have proven a link between patient experience, hospital volumes and overall revenues. In fact, hospitals with patient satisfaction in the 90^th percentile see a 33% increase in patient volumes and $5.4 million in additional revenue annually.

But creating a better patient experience starts by listening to the voice of the patient, which is not always easy to do in the fast-paced world of healthcare. This is where Calabrio can help.

Our intuitive and easy-to-use platform makes it easy for hospital administrators and patient experience teams to pinpoint areas of improvement and identify dissatisfied patients. And our custom dashboards let you quickly measure critical KPIs such as Net Promoter Scores and patient sentiment.

Learn more about our experience helping healthcare organisations improve patient experience. Scroll down to see how we’ve helped leading companies such as HCA Healthcare, Methodist Hospital and Tampa General Hospital increase patient satisfaction up to 45%. And be sure to download our ebook which shares 7 ways hospitals can improve the patient experience.